Questions and answers
This section provides answers to the most frequently asked questions from patients.
Clinical governance- How frequently do I have to use the drops prescribed after surgery?
- How do I use the Easi-Drop drop administrator, that was given to me with the eye drops?
- When can I resume work following cataract surgery?
- How soon after my cataract surgery is flying permitted?
- Is bending permitted after surgery?
- How soon after surgery can I drive?
- When can I resume leisure activity such as golf or swimming?
- Who will have access to my written and computer records?
- Who is the Caldicott Guardian for Netcare Healthcare UK Ltd?
- How can I contact the Caldicott Guardian for Netcare Healthcare UK Ltd?
Clinical governance
- How frequently do I have to use the drops prescribed after surgery?
Usually 4 times per day for 4 weeks. If there are difficulties during surgery there may be additional drops to use as well. Should this be the case further instructions will be given on the day of surgery. About 95% of patients require just one type of drop to be used after surgery. - How do I use the Easi-Drop drop administrator, that was given to me with the eye drops?
- Remove Cap from Eye Drop Bottle
- Press Easi- Drop Firmly over the NECK of the bottle until it locks into place beyond the last ring of the thread
- Hold Easi-Drop over the eye so the frame keeps the eye open to stop it from blinking
Squeeze bottle gently to deliver one drop at a time as required
- Replace the cap on the bottle holding it still and turning the bottle
- DO NOT remove easy drop Easi-Drop until drops are completely finished - When can I resume work following cataract surgery?
Please refer to the section 'Treatment and aftercare', also in this Patients and Relatives section of our website. - How soon after my cataract surgery is flying permitted?
Please refer to the section 'Treatment and aftercare', also in this Patients and Relatives section of our website. - Is bending permitted after surgery?
There are no restrictions on bending. It is most important not to rub your eye. - How soon after surgery can I drive?
Please refer to the section 'Treatment and aftercare', also in this Patients and Relatives section of our website. - When can I resume leisure activity such as golf or swimming?
Please refer to the section 'Treatment and aftercare', also in this Patients and Relatives section of our website. - Who will have access to my written and computer records?
We will only share information about you and your health with:
- The doctor, nurse or other healthcare professional who referred you to Netcare for treatment
- Any NHS or other organisation with the responsibility for investigating any unexpected event or result which may occur or any complaint which may be made
- The NHS body responsible for funding your treatment with Netcare
- Any person involved with your treatment or care, before, during and after your treatment by Netcare.
CCTV recordings
Your procedure and the facilities are surveyed by CCTV and recordings may be made and retained for a limited period. This is done for teaching and quality control purposes. If any of the recordings are used in connection with teaching or in any published forum, then we would make sure you could not be identified from any of the images or sounds in that recording.
Research
Anonymous or aggregated data from your patient information may be used by Netcare, or disclosed to others, for research or statistical purposes and registered with such bodies. Your identity will not be disclosed nor any information which may reveal your identity.
Audit
Your patient information may be disclosed to NHS bodies and others acting on behalf of the NHS (such as the Picker Institute) for audit purposes.
Telephone calls
In the interest of continually improving our services to patients, your calls to the call centre or unit may be monitored and/or recorded. Private calls to and from patients to the call centre or units are not recorded.
Other
There is a nominated high ranking official within Netcare who has overall responsibility for your data protection. This person is called the Caldicott Guardian. - Who is the Caldicott Guardian for Netcare Healthcare UK Ltd?
Mrs Julia Eadie
Director of Corporate Affairs
Netcare Healthcare UK Ltd - How can I contact the Caldicott Guardian for Netcare Healthcare UK Ltd?
To contact the Caldicott Guardian for Netcare Healthcare UK Ltd:
Mrs J Eadie
Director of Corporate Affairs Netcare Healthcare UK Ltd
2nd Floor Tenterden House
3 Tenterden Street
Hanover Square
London
W1S 1TD
Tel: +44 (0) 207 154 7800
Fax: +44 (0) 207 154 7801
Email: CaldicottGuardian@netcareuk.co.uk
Media Enquiries: mediaEnquiries@netcareuk.com